WhatsApp Business Setup & AI Assistant

Answer your customers on WhatsApp, day and night

Your customers already use WhatsApp. We connect your business to the official WhatsApp Business Platform and set up an assistant that replies to customers, collects the details for a quote, and helps with account and invoice questions. Your team sees every conversation and can take over at any moment.

How it works

1. We connect your number. We set up your business on the WhatsApp Business Platform with a dedicated number, so your existing WhatsApp line stays exactly as it is.
2. We teach it your business. Your services, your prices, your tone of voice and your opening hours. It only states what you have approved and passes anything else to your team.
3. You stay in control. Every conversation appears in a simple dashboard. Reply yourself at any time, or pause the assistant on any chat with one click.

What the assistant can do for you

• Answers common questions: opening hours, services, location and how to order, in English or Chichewa, at any hour.
• Collects quote and booking requests: it asks the right questions, then hands your team a complete request instead of a half-finished chat.
• Account and invoice answers: for customers registered in your billing system, it can tell them their unpaid invoices and due dates. Only the phone number registered on the account is trusted.
• Payment reminders you approve: overdue invoices are listed for you first. Nothing is sent until you say yes, and each reminder says exactly what the invoice is for.
• Hands over to a person: complaints, urgent problems and anything it is unsure about go straight to your team, with an alert.
• Ask it from your own phone: the owner can ask for today's summary, overdue invoices or expiring services by message, protected by a private PIN.

Who it is for

Businesses that already get questions, orders or payment queries on WhatsApp and want faster, more consistent replies: shops and online stores, schools and clinics, service companies and agencies, and hosting, internet or subscription businesses.

What we need from you

• Your business details and a short list of your services
• A phone number that is not already used in the WhatsApp app
• Access to your Meta Business account, or we help you create one
• Your approved prices and payment details, if the assistant should mention them

Meta may ask you to verify your business. We guide you through it.

Your customers' data is handled with care

We use the information from WhatsApp messages only to reply to the customer and to show your team the conversation. We do not sell it or use it for anything else. Account details are shared only with the phone number registered on that account, the assistant never invents prices, discounts or promises, and a person can take over any conversation at any time. Customers can ask for their data to be deleted: see our data deletion page and privacy policy.

What does it cost?

It depends on what you need, so we send a clear quote after hearing about your business. WhatsApp also charges separately for some message types, and we explain those charges before you start.

Request a quote or message us on WhatsApp to get started.