Sales & Administrative Officer
Blantyre, Malawi (on-site) · Full-time
About the Role
You will be the link between our clients and our development team. You will find and follow up on leads, prepare proposals, close deals, and handle the day-to-day administration that keeps projects and payments on track.
Key Responsibilities
- Identify and reach out to potential clients through email, phone, LinkedIn, referrals, and networking
- Respond promptly to inquiries and qualify leads
- Present our services (web design, development, hosting, maintenance, SEO) in plain language
- Prepare quotes, proposals, and contracts, and follow up to close deals
- Maintain the sales pipeline and report progress to the Managing Director
- Coordinate between clients and developers/designers to keep projects on schedule
- Prepare and send invoices, track payments, and follow up on overdue accounts
- Manage calendars, appointments, and client meetings
- Maintain accurate client records, contracts, and project documentation
- Assist with bookkeeping and expense tracking using QuickBooks
Requirements
- Diploma or degree in Business, Marketing, Administration, or a related field
- 1-3 years' experience in sales, business development, or office administration
- Excellent written and spoken English
- Working knowledge of QuickBooks
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Strong communication and negotiation skills
- Highly organised, with good time management and attention to detail
- Self-motivated and able to work independently
- Must be able to work on-site in Blantyre
Nice to Have
- Experience in web, IT, or creative services
- Experience selling to small businesses or startups
- Basic understanding of websites, hosting, SEO, or digital marketing
What We Offer
- Competitive salary
- Training on web solutions and sales techniques
- Room to grow as the business expands
- A friendly, supportive team environment